Help with your cooker hood
We help with kitchen extractor enquiries, including a fan that will not start, faulty controls and lighting problems.
Common reasons to request a repair
- Fan not running
- Noisy extraction
- Lighting fault
- Control problems
Fan, light or control problem?
Tell us whether the extraction fan starts, which speeds are affected and whether the lighting and controls work. Describe new noise without removing the cover. Include the model and whether the hood vents outside or recirculates air; those details help the office understand the appliance and installation.
Built-in, chimney and island access
An extractor mounted over an island or high above a worktop can need a different access arrangement from a cabinet-integrated hood. Tell us its position and any access restrictions. Ducting alterations and cabinet changes are not automatically part of a repair visit.
Before the engineer visits
Tell us whether the hood is built-in, chimney or island mounted, plus its access height. Ducting changes need a separate assessment.
The office will explain the visit charges and confirm an appointment. If additional parts or work are needed, the engineer discusses the options before proceeding. Repair suitability depends on the model, fault, condition and parts availability.
Brands and model information
Choose your brand for model-number guidance and repair enquiry information.
Replacing a built-in appliance?
We also accept built-in cooker hood installation requests. Include the new model, cabinet measurements and removal requirements.
Your cooker hood repair questions
Can I enquire about a lighting-only fault?
Yes. Give the full model and describe whether the controls and fan still function. The type of lighting and the work needed depend on the appliance.
Is ducting replacement included?
Not automatically. Describe the existing extraction arrangement and any changes required so the office can assess and quote them separately.
London, the M25 area and Surrey visits
We cover every area inside the M25, including London, and all of Surrey. The team checks the complete service address and available appointments before confirming a visit.
