Appliance care for homes, landlords & businessesM25 · Surrey · All DA & RM

UKCDA · LONDON & SURREY

How to find your appliance model number

The name on the front is often a range, not the full model. A clear rating-plate reference helps us prepare for a repair.

How to find your appliance model number

The name on the front is often a range, not the full model. A clear rating-plate reference helps us prepare for a repair.

  1. Washing machines and dryers: check around the door opening. Some labels are on the side or rear; do not move a heavy appliance just to look.
  2. Dishwashers: look along the top or side edge of the open door.
  3. Ovens: check the frame around the door when the oven is switched off and cool.
  4. Fridges and freezers: look for a label on an internal wall, often near the salad drawers.
  5. Copy the complete model and any product or service number. If access is difficult, tell the office and we can help during the visit.

These are preparation tips, not instructions to dismantle or repair an appliance. If something is unsafe or difficult to access, leave it for the engineer.

AI illustration of an engineer seen from behind beside a washing machine and tumble dryer
Original AI-generated service illustration—not a photograph of UKCDA staff or a completed job.

PREPARING YOUR REQUEST

Start with the appliance and the symptoms.

Give us the brand, full model and what you noticed during normal use. Include whether it is built in, stacked or difficult to access. Leave covers, fitted appliances and electrical connections in place.

We review the details, explain applicable charges and confirm availability before arranging a visit.

What to include in your enquiry →
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