Help with your microwave
Request a model-specific assessment for built-in and combination microwave faults. Repair suitability and the required expertise are checked before a booking is accepted.
Common reasons to request a repair
- Not heating
- Display or control fault
- Turntable not rotating
- Door problem
Built-in and combination microwave assessment
Give the full model and say whether it is a microwave-only, grill combination or oven combination appliance. Explain whether it powers on, heats, turns or displays an error. Model suitability and repair economics must be checked before booking, particularly for countertop models.
Leave the cover and internal parts alone
Do not open a microwave casing, defeat its door interlock or attempt internal repairs. Internal components can retain hazardous energy after disconnection. Stop using an appliance with sparking, a damaged door or a burnt smell and discuss it with the office. A built-in replacement also needs ventilation and cabinet compatibility checked.
Before the engineer visits
Give the full model and whether it is built-in or countertop. Never remove the casing or defeat the door interlock; internal parts may retain hazardous energy.
The office will explain the visit charges and confirm an appointment. If additional parts or work are needed, the engineer discusses the options before proceeding. Repair suitability depends on the model, fault, condition and parts availability.
Brands and model information
Choose your brand for model-number guidance and repair enquiry information.
Replacing a built-in appliance?
We also accept built-in microwave installation requests. Include the new model, cabinet measurements and removal requirements.
Your microwave repair questions
Does a microwave enquiry guarantee you will accept the repair?
No. The office first checks the exact model, symptoms, required expertise and likely practicality of the work. We will confirm whether a visit is suitable.
Can a normal countertop microwave be put in a cabinet?
Do not assume it can. A built-in fitting must follow the model's installation instructions and ventilation requirements. Send the proposed model before requesting an installation.
London, the M25 area and Surrey visits
We cover every area inside the M25, including London, and all of Surrey. The team checks the complete service address and available appointments before confirming a visit.
