Tell us about your John Lewis appliance
For a John Lewis repair enquiry, share the model, symptoms and your full postcode. UKCDA checks the fault, required expertise and parts availability before confirming a visit.
Finding the right model
This page covers John Lewis own-brand appliances, not every brand sold by the retailer. Include the full model, serial number and installation type so parts and repair suitability can be confirmed before booking.
Read our guide to appliance rating labels. Do not remove covers or move a heavy appliance to find a label.
Choose the appliance
The links below explain common faults and how to prepare for a visit. Each model is assessed individually.
Repairs across the M25 area and Surrey
We take John Lewis repair enquiries across all areas inside the M25, including London, and all of Surrey. Provide your full postcode so the office can confirm the address and appointment options.
Independent advice on the next step
UKCDA is an independent business. If the appliance is still under a manufacturer guarantee, check the manufacturer's service arrangements before arranging a chargeable repair.
